Terms of Use

• You must be 21 years or older and legally capable of entering a binding agreement.
• These terms apply across all user types - guests, promoters, venue owners, and admins.

Accepted payment methods include Stripe, PayPal, Klarna, and Afterpay. By selecting BNPL, you agree to separate legal contracts with Klarna or Afterpay and accept personal liability for all installments, fees, and interest charged.

You may cancel a booking at least 24 hours before the event for a full refund unless stated otherwise by the venue. Shared bookings require all participants to cancel for a group refund. Failure to cancel within the policy timeframe results in forfeiture of the total paid amount.

You must comply with all venue rules, including government ID checks, dress codes, and conduct policies. Boma is not liable for denial of entry due to your failure to meet venue requirements.

Bookings generate a unique QR code for entry. You are responsible for keeping your QR code secure. Lost, stolen, or shared codes may lead to denied entry with no refund.

You must not provide false information, attempt to manipulate shared bookings, or engage in harassment. Violation of these rules results in immediate account suspension and forfeiture of payments.

By using Boma, you accept full personal and financial liability for your behavior at partner venues, financial commitments (including BNPL), and third-party event changes.

Promoters and venue owners operate under separate commercial agreements with Boma. Misuse or breach of agreements results in withheld earnings and termination.

We collect anonymized booking data for analytics and demand forecasting. Personal data is handled strictly per our Privacy Policy.

Disputes must first be submitted to Boma Support. If unresolved, disputes will be settled through binding individual arbitration.

We may update these Terms at any time. Continued use of the Boma platform constitutes acceptance of the revised terms.

• Verification codes: when you sign up we text a one-time code to confirm your mobile number. These are sent only when you ask for a code.
• Updates from venues and hosts: if you choose to, you can get texts from a venue or event host you booked with, such as event lineups, new dates and offers. You opt in separately for each venue or host, at checkout or in your settings. Opting in is never a condition of booking or purchase.
• Frequency: up to 4 messages a month from each venue or host you opted in to, sent between 9am and 8pm.
• Message and data rates may apply, depending on your mobile plan.
• Reply STOP to any message to stop all texts from Boma, or switch texts off for a venue or host in your settings. Reply START to get them again. Reply HELP for help, or contact support@boma.bar.
• Carriers are not liable for delayed or undelivered messages.
• Your mobile number is never shown to venues or hosts, and is not shared with or sold to third parties for their marketing. See our Privacy Policy.